Purpose
Cross-cutting good habits whether you book sessions or offer them—fewer mistakes and back-and-forth.
Account and security
Use a long unique password, verify email, sign out on shared devices. See account guide and password.
Notifications
Allow transactional mail (confirmations, reminders) and safelist senders to avoid spam folders. Miraye will never ask for your password in chat.
Bookings
Re-read time zone, length, cancellation rules before paying. Steps: booking walkthrough.
Messaging
Stay factual (times, video links, docs). Avoid unnecessary banking or corporate secrets. Report abuse.
For professionals
Update calendar, services, and prices whenever reality changes. Read pricing and agenda and follow-up.
Finding a coach
Blend filters with careful profile reading. Start with short questionnaire then refine manually.
Accessibility
If text is hard to read, use your browser’s text-size or page-zoom controls; test captions in video calls ahead of time.
Technical issues
Clear cache, disable aggressive extensions, or switch browsers. Note time and screenshot for support.
FAQ
Change email? Update in settings if available or ask support.
Two accounts? Avoid duplicates—one person, one history.
Next
Privacy when contacting support
Blur client data in screenshots you attach to tickets.
Before a session
Jot three topics, one recent win, and one blocker—this speeds framing in the first minutes.
After a session
Spend five minutes logging decisions and homework; schedule reminders for promised actions.
Blog hygiene
Bookmark thematic hubs instead of one-off searches that miss related articles.
Multiple devices
Switching phone and laptop? Ensure you are in the same account session to avoid duplicate carts or half-finished checkouts. Sign out explicitly on shared hardware.
Video network quality
Use ethernet or strong Wi‑Fi for important sessions. Pause heavy downloads and cloud sync during calls.
Archiving confirmations
Maintain a “Miraye” mailbox folder or drive for receipts—faster for disputes or expense claims.
Keyboard shortcuts and accessibility
Learn your operating system’s magnification or text-size shortcuts for accessibility; ask coaches to share slides beforehand if you rely on screen readers so files can be prepared accessibly.
Version updates
After a major Miraye release, skim this guide again—labels move, but the habits (accurate calendar, secure account, clear messaging) stay valid.
Screen sharing hygiene
Share only needed tabs; close personal chat and confidential docs beforehand. Ask whether the session is recorded before you agree.
Employer reimbursement
If your company pays for coaching, keep PDF receipts, session dates, and approval from HR in one folder. Some programmes cap hours per quarter—track them in a simple spreadsheet to avoid surprises.
Stacking several bookings
Booking multiple pros in the same week is fine for exploration, but colour-code your calendar so sessions do not overlap and you still have reflection time between calls.
Time zones when you travel
Update your account time zone temporarily while travelling; re-read slot labels before confirming so you do not book a 6 a.m. call by mistake.
Password managers
Store your Miraye password in a reputable password manager; avoid reusing a corporate SSO password if policy forbids it.
When something feels “off”
If a profile pressures you to leave Miraye, pay off-platform, or share intimate photos, stop and report. Legitimate professionals respect boundaries and published payment flows.
Keep Miraye bookmarked in your browser toolbar if you book often—saves time and reduces typos on phishing lookalike domains.
