Who this guide is for
This guide is for coaches, trainers, and wellbeing practitioners who want to offer sessions on Miraye. It outlines the journey from profile to client relationship and links to deeper articles. It does not replace your legal duties (insurance, status, taxes) or the platform terms.
Before you sign up
Prepare a short bio (path, relevant training, languages), a clear offer (who it is for, expected focus, session format), and a pricing idea. Avoid absolute outcome promises: serious coaching sets realistic goals and shared responsibility with the client.
Creating the professional account
Signup typically requires a verified email, a strong password, and identity information. Depending on policy, documents may be requested to verify identity or credentials: upload readable, up-to-date files without unnecessary sensitive data.
Showcase, services, and copy
Your public profile should honestly reflect practice: specialties, experience, modalities (video, in person), languages. Create named services instead of one vague line—this helps clients project themselves and reduces misunderstandings on price or length.
Calendar, availability, and lead times
Offer realistic slots. Over-optimistic calendars drive cancellations and poor reviews. Set a minimum booking lead time you can honour. Technical detail: Set up your calendar (pro).
Bookings, messaging, and boundaries
Use messaging to coordinate sessions (video links, shared materials) with confidentiality. If a situation exceeds coaching scope (severe distress, medical emergency), refer to appropriate health professionals without replacing them.
Payments, receipts, and taxes
Payments use the platform’s intended flows. Keep your own records for accounting; Miraye is not your tax advisor. Payouts to professionals follow rules shown in the pro space and applicable contractual documents.
Reviews and reputation
Reviews help clients choose. Do not trade reviews for perks or post fake testimonials. Reply professionally, even to negative feedback, without leaking confidential information.
Breaks, leave, and stopping
If you pause, block the calendar and handle already paid bookings according to published cancellation rules. Notify affected clients when the product allows.
FAQ
Multiple languages? List them clearly on the profile and in each service.
Verification rejected? Read the stated reasons, fix documents, or contact support with compliant files.
First clients? See win your first clients and profile that converts.
Useful links
Ethics and compliance
Follow your professional body ethics where applicable, protect client privacy, and respect laws in your jurisdiction and the client’s. Breaches may lead to account suspension after review.
Product changes
Labels and screens may evolve; principles remain: transparent offers, accurate calendars, reasonable responsiveness on booking-related messages. Revisit this guide after major releases.
Support and troubleshooting
If onboarding blocks you—verification pending too long, calendar not saving, payout status unclear—open a support ticket from the pro area with screenshots, browser version, and approximate timestamps. Avoid sharing client identities unnecessarily; use booking or order IDs when the interface shows them.
Before escalating, reload the page, try another browser, and confirm your email notifications are not landing in spam. Many issues are transient or tied to an outdated session cookie.
